Tips For Choosing The Best Shopify Plus Agency Services

Frenco is your go-to Shopify Plus agency services in London, UK. We work closely with brands to craft, kick-start, and fine-tune Shopify Plus websites, all with growth in mind. If you’re thinking about moving up to Shopify Plus or switching from another platform, we’re here to make the most out of it for you.

As your online store grows bigger, it starts to get a bit tricky. But don’t worry, our Shopify Plus agency team is here to help. We’re really good at making your store work all over the world and adding cool features to your site with Shopify Plus. We’re all about helping you grow and do great things everywhere.

We create Shopify Plus stores that make shopping online special, interesting, and smart for businesses. We mix our creative ideas with the top technology out there. Working with the best Shopify Plus partners, we help shops grow and use the latest Shopify Plus tools that match their products perfectly. As one of the Shopify Expert agencies, we’re a Shopify Plus agency services that’s here and ready to help whenever you’re ready.

How to Choose a Shopify Agency

Choosing the right Shopify agency for your online shop is a big deal and can really change how well you do online. With so many agencies out there saying they’re the best, it can be hard to know who to pick. In this guide, we’ll make it easier for you by going over the most important things to think about. This way, you can make a good choice for your online shop.

When you’re looking for help with your online store, Shopify Plus Agency Services can offer you the support and expertise you need. These services include everything from setting up your store to making it run smoothly. A Shopify expert is someone who knows the ins and outs of Shopify and can help you use all its features to your advantage.

They can give you advice on how to make your shop better and solve any problems you might have. So, finding a good Shopify expert through a reputable agency can make a huge difference in how well your online shop does.

Decide What You Want for Your Shopify Store

Before you start looking for a Shopify agency, it’s really important to know what you want for your online shop. Do you want to start a new store, make your current one better, or sell to people in other countries? Knowing what you want is the first step to finding an agency that can help you the way you need. To learn more about Shopify, check out our article on how Shopify works.

Think about these questions to get started:

  • How much do you want to sell in the next year or two?
  • Are you thinking about selling new types of products?
  • Do you want to start selling to customers in other countries?
  • What’s your plan for getting more customers, and how does your website fit into that plan?

By knowing exactly what you want to achieve, you can tell potential agencies clearly what you’re looking for. This helps make sure they know exactly what you want to do.

Thinking About Your Budget

Figuring out how much you can spend on your project is a really important step. Shopify agencies charge different amounts, so you need to find a good balance between how much you can spend and what the agency can do for you.

Think about these things when planning your budget:

  • How much money do you have for the whole project, including making the site, building it, and keeping it running later on?
  • Are there any special things you want on your site that might make it cost more?
  • How much do you think you’ll get back from spending on this project?

It’s good to remember that choosing the right agency can really pay off, so the price shouldn’t be the only thing you think about.

Look for Experience That Matches What You Need

Experience is really important when picking an agency. You want to find one that has worked with businesses like yours. They should understand your business size, what you sell, and what you’re trying to do. If they know how your industry works, they can make a plan that fits just right for your online store’s challenges.

Here’s what to think about:

  • Have they helped other businesses in your field before?
  • Do they have stories of success with businesses similar to yours?
  • Can they give you names of other clients they’ve helped who needed the same kind of help?

If the agency knows a lot about your kind of business, they’re more likely to do a great job for you.

Expertise in Shopify

Not every agency knows how to work well with Shopify, and being really good with Shopify is super important for making your online store a success. Make sure the agency has a team who knows Shopify inside and out. Knowing a lot about Shopify helps make sure your online store does its best.

Here’s what to look for to see if an agency really gets Shopify:

  • Certifications: Check if they’ve got any special Shopify certificates or awards that show they’re good at what they do.
  • Experience with Shopify: Ask them how many Shopify stores they’ve worked on and how tricky those projects were.
  • Know-how with Shopify Apps: See if they’ve got experience adding and tweaking Shopify apps to make a store work better.

Choosing an agency that really understands Shopify, including Shopify Plus agency services, means they’re ready to handle what makes Shopify unique and make the most of it for your store.

What Services They Provide

What a Shopify agency can do for you might change a lot from one to another. Besides making websites, you might also need help with things like SEO (getting your site to show up in Google searches), online ads, keeping your site running smoothly, and help when you have questions. Picking an agency that can do all these things can make your life easier and help your store do better.

Think about these when looking at what they offer:

  • Big Picture Planning: Do they help you figure out your big plan for selling online and reaching your goals?
  • Making and Improving Your Site: Check if they’re good at creating and changing your website to fit what your business needs.
  • Getting the Word Out: See if they know how to help your store get noticed through SEO, ads, emails, and social media.
  • Help After Launch: Ask about how they help you after your site is up, like making updates, keeping it safe, and fixing any problems.

Choosing an agency that offers all these services can help your online store in many ways, saving you time and helping you focus on selling.

A full-service agency can take care of everything you need for your online store, making sure everything works together well. At Frenco, we give you Shopify Plus, Email marketing, Shopify migrations, Shopify web design, Shopify web development, Shopify app development, coversion rate optimisation, Shopify headless, ecommerce SEO, subscriptions, B2B and wholesale and more.

Maintenance and Support 

Starting your online shop is just the first step. You’ll need ongoing help and care to make sure your website keeps working well and stays safe.

Think about these things when looking at help and care:

  • Keeping Things Updated: Check how they plan to keep your website, its tools, and looks up to date for the best security and features.
  • Keeping It Safe: Talk about how they look out for and protect against hackers, viruses, and leaks.
  • Fixing Problems: Ask how they deal with any tech troubles, when your site is down, or any other issues that pop up.

A team that’s always there to help and responds quickly can keep your online shop running smoothly and fix problems fast. This is a big part of what makes a Shopify Plus agency service so valuable.

Works Well on Phones

Nowadays, more people shop on their phones, so it’s super important that your online store works great on mobile devices. Make sure the agency is really good at making Shopify stores that are phone-friendly.

Here’s what to check about mobile-friendly sites:

  • Making it Phone-Friendly: Talk about how they make sure your site looks good and works well on phones, using special design tricks and making it nice for phone users.
  • Works on All Devices: Ask them how they test your site to make sure it works smoothly on different phones and web browsers.
  • Fast on Phones: Find out how they make your site load quickly on phones for a better shopping experience.

Having a site that’s easy to use on a phone is not just good for shoppers but also helps your site show up better in Google searches, because Google likes sites that are phone-friendly.


Picking the right Shopify agency is a big choice that can really affect how well your online shop does. By looking at agencies the way we talked about in this guide, you can choose one that fits what you want and helps your online business do great.

The best agency will do more than just make a working website for you; they’ll also stick around to give you help and advice to keep your shop doing well for a long time. Remember, finding a team that offers great Shopify Plus agency services can make a huge difference in your shop’s success.

Questions to Ask When Picking a Shopify Agency

Q: Why is picking the right Shopify agency important for my Shopify store?

Ans: Choosing the right agency is super important because it helps make your online store really good. A good agency will make your website work well, help it run smoothly, and be there to support you as you keep growing.

Q: How do I figure out how much money to set aside for hiring a Shopify agency?

Ans: Check how much money you have and what you hope to get from the agency’s help. It’s good to pay for good service, but don’t spend more than you can afford. Agencies usually have different prices to choose from.

Q: What should I check in an agency’s past work before choosing them?

Ans: When you look at an agency’s past projects, pay attention to how well they’ve done their work and if they’ve worked on projects like yours. Check if you like their style, if their websites work well, and if their way of doing things matches what you want.

Q: How do I find out if an agency is good and people like their work?

Ans: Look up what people say about them online, read their customer reviews, and ask them to give you contact info for some of their past clients. Talking directly to these clients can give you a clear idea of how good the agency is, how much you can trust them, and what kind of results they give.

Q: How can being good at SEO help my Shopify store?

Ans: Being good at SEO makes your website show up higher when people search for stuff online, bringing more visitors for free. If an agency knows a lot about SEO, they can make your site easier to find, which can lead to more people buying from you.

Q: How does user experience design affect my e-commerce site?

Ans: Good design makes it easy and fun for people to shop on your site. This makes customers happy and more likely to buy stuff, which means you’ll probably sell more.

Adeel Zaighum
Adeel Zaighum